{"id":53879,"date":"2026-01-14T10:49:38","date_gmt":"2026-01-14T09:49:38","guid":{"rendered":"https:\/\/galalea.com\/general-terms-and-conditions-t\/"},"modified":"2026-03-05T10:14:17","modified_gmt":"2026-03-05T09:14:17","slug":"general-terms-and-conditions-t","status":"publish","type":"page","link":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/","title":{"rendered":"General Terms and Conditions (T)"},"content":{"rendered":"\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-eb63fa7e68508088a29e9b6516b82378 wp-block-paragraph\">GaLaLea GbR offers teaching materials (print and digital) and courses (online and in person) for learning foreign languages.<br\/>All materials and courses are protected by copyright and are intended solely for the purchasers of our courses. Any distribution or resale will be prosecuted. Downloadable material is for personal use only.  <br\/><br\/>The following General Terms and Conditions (T) outline how we conduct business with our customers.<\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-b94aa5bba50d471d26bc52917b6917fc\">Registration<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-0f4a905be8d18cde31b386d8b0eacfc7 wp-block-paragraph\">When you register, you will receive a request to complete your <strong>profile<\/strong> within 72 hours. If the profile is not completed within this timeframe, your account will be deleted. Until the profile has been updated with at least your real name and address, you will not be able to book courses or purchase learning materials.   <br\/><br\/>Please keep your <strong>access data<\/strong> safe, as you will not have access to your course or shopping cart without being logged in. If you lose your access data, please contact us and we will generate a new password for you, provided we can clearly identify you. <\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-6367fe5d04545d478bc23414fefc1dfd\"> Payment Terms<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-02104a2451876ebf2d103c0ed72e6477 wp-block-paragraph\">Courses and teaching materials must be paid for <strong>in advance<\/strong>. <br\/><br\/>Our <strong>prices for private individuals<\/strong> in the <strong>EU<\/strong> include the value-added tax of the country in which the customer resides. Different rules apply to customers residing outside the EU, as well as to corporate customers.  <br\/><br\/>We offer the following options to pay for your course or your purchases in the shopping cart: <br\/><strong>1. PayPal<\/strong>: If you have a PayPal account, the amount will be debited from there according to your specifications. <br\/>If you do not have a PayPal account, you can still use this option and enter your bank account or credit card details there. <br\/><strong>2. Direct Bank Transfer<\/strong>: Transfer the amount yourself from your bank account to the account specified on the invoice. <\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-78ad37e70ff707690cc58fd9284c51e1\">Delivery<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-33d3f6216c0ff6c9776f77e5666748bd wp-block-paragraph\"><strong>Delivery<\/strong> or <strong>activation<\/strong> of access to your course will only take place <strong>after receipt of payment<\/strong>. For digital products, you will receive a <strong>download link<\/strong> in your account. In the case of book-on-demand products, these will be produced and shipped directly to you by the producer after payment.  <br\/><br\/>Should your physical product arrive damaged due to <strong>transport handling <\/strong>this is the responsibility of the transport company commissioned by the producer. Please report such damage to us, and we will file a complaint with the producer on your behalf. <\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-07fb8bf25d427ed99217343dfe1e3fa1\">Warranty and Guarantee<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-b0a1081cd4ed1c95d0ecca84dbc46f9b wp-block-paragraph\">The warranty for <strong>physical products<\/strong> covers the completeness and functionality of the product. Although we create our products with the greatest care, errors may occur. As soon as we become aware of errors, we correct them and submit the corrected print templates for production and delivery. If the error affects the completeness and\/or functionality of the product, we will supply missing parts or send the new product free of charge.    <br\/><br\/>GaLaLea GbR guarantees that our <strong>digital products<\/strong> are free of viruses and functional. However, it does not guarantee learning success in our courses or with our products. Learning success depends significantly on the participation of the learner, over which neither GaLaLea GbR nor the instructors have little influence.   <br\/><br\/>Any problems with a <strong>digital product<\/strong> must be reported to us promptly. We will immediately endeavor to remedy the defect. If we are unable to remedy the defect within 14 days, we grant you a special right to withdraw from the purchase contract. If accepted you will receive a full refund of the purchase price.    <br\/>If content errors have been corrected in a digital product, all customers who have purchased this product in the last 2 years will receive a new download link for a free download of the corrected product. <br\/><br\/>For online or in-person courses, the <strong>absence of the learner<\/strong> must be reported as soon as it becomes known. <br\/>In the event of course sessions being cancelled due to <strong>illness of the instructor<\/strong>, as a rule, cancelled course sessions will be made up after consultation with the instructor. If the course has a time limit, the time during which the course or materials are not usable does not count, and the duration of use will be extended accordingly.  <br\/><\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-9031f2418b82323692a0d1a5ebcb7767\">Disclaimer<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-fc3e50ddf33b2f035a98dc59f6f26e63 wp-block-paragraph\">GaLaLea GbR is not liable for force majeure, which, for example, restricts internet use so that online courses cannot be held as planned or course material is inaccessible. <\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-f2c4b46d8cc26cc81f64a1749b4076b8\">Right of Withdrawal<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-0798a15c2c0bde7da0fc772142183770 wp-block-paragraph\">A purchase contract with GalaLea GbR is concluded upon booking a course or submitting an order for learning materials. The purchase contract only expires with a timely cancellation. <br\/><br\/><em><strong>Course bookings<\/strong><\/em> can be cancelled within 14 days. Access to the course will then expire immediately and the price will be refunded. If you have downloaded materials, we expect you to delete them from all your devices. They are of no use to you without the course.    <br\/><br\/><strong><em>Digital products<\/em><\/strong> are excluded from cancellation, as they can be downloaded immediately after payment.<\/p>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-b8261223b804024e4e7f2b3e387a2859 wp-block-paragraph\"><em><strong>Print products<\/strong><\/em> must be sent back to GaLaLea at your own expense within 14 days to receive a refund of the purchase price. Defective goods must also be returned within 14 days for exchange. <br\/><br\/><strong>Return address<\/strong> (D-A-CH): <br\/>GaLaLea GbR<br\/>Dr. Monika Lubitz<br\/>Grenzstra\u00dfe 25<br\/>63179 Obertshausen<br\/>Germany<\/p>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-3fbae927d5d7da183b21852151ac443c wp-block-paragraph\">Returns from <strong>other foreign countries<\/strong>: Send us a message via the contact form and we will provide you with instructions.<\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-a6ed39305923539191075f648d5583be\">Dispute Resolution<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-3e1011efe74931ee7d9afb2b779c9bae wp-block-paragraph\">Purchase contracts with GaLaLea GbR are concluded and interpreted in accordance with the laws applicable in Germany. These General Terms and Conditions (T) were originally written in German; all versions in other languages are translations and, in case of doubt, are to be interpreted with reference to the original version.<\/p>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-513f6c07e43096545ed3659df89cf43e wp-block-paragraph\">Any disputes that may arise out of or in connection with a purchase contract shall be settled under the Rules of Arbitration of the International<br\/>Chamber of Commerce (ICC) by one or more mediators appointed in accordance with these rules. No result of the dispute resolution may be published.<\/p>\n\n<h4 class=\"wp-block-heading has-ast-global-color-6-color has-text-color has-link-color wp-elements-d1d8f69a0c5ec77416c8791967b34dff\">Final Provisions<\/h4>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-22ebf2ac43ade794e3ba1ffe2205d450 wp-block-paragraph\">The invalidity of any individual provisions of these General Terms and Conditions (T) shall not affect the legal validity of the remaining provisions. <\/p>\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-129072c925d928718d607767bfcc595c wp-block-paragraph\">(As of: 2026-01-27)<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GaLaLea GbR offers teaching materials (print and digital) and courses (online and in person) for learning foreign languages.All materials and courses are protected by copyright and are intended solely for the purchasers of our courses. Any distribution or resale will be prosecuted. Downloadable material is for personal use only. The following General Terms and Conditions<a href=\"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/\" class=\"more-link\"><span class=\"screen-reader-text\">General Terms and Conditions (T)<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53879","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Terms and Conditions (T) - GaLaLea Lernen<\/title>\n<meta name=\"description\" content=\"The General Terms and Conditions (T) clarify all legal matters regarding registration, course booking, and the purchase of teaching materials.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions (T) - GaLaLea Lernen\" \/>\n<meta property=\"og:description\" content=\"The General Terms and Conditions (T) clarify all legal matters regarding registration, course booking, and the purchase of teaching materials.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/\" \/>\n<meta property=\"og:site_name\" content=\"GaLaLea Lernen\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-05T09:14:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/galalea.com\\\/en\\\/general-terms-and-conditions-t\\\/\",\"url\":\"https:\\\/\\\/galalea.com\\\/en\\\/general-terms-and-conditions-t\\\/\",\"name\":\"General Terms and Conditions (T) - GaLaLea Lernen\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/#website\"},\"datePublished\":\"2026-01-14T09:49:38+00:00\",\"dateModified\":\"2026-03-05T09:14:17+00:00\",\"description\":\"The General Terms and Conditions (T) clarify all legal matters regarding registration, course booking, and the purchase of teaching materials.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/galalea.com\\\/en\\\/general-terms-and-conditions-t\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/galalea.com\\\/en\\\/general-terms-and-conditions-t\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/galalea.com\\\/en\\\/general-terms-and-conditions-t\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Start\",\"item\":\"https:\\\/\\\/galalea.com\\\/en\\\/start\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"General Terms and Conditions (T)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/#website\",\"url\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/\",\"name\":\"GaLaLea Lernen\",\"description\":\"Sprachen lernen mit Leichtigkeit\",\"publisher\":{\"@id\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/#organization\",\"name\":\"GaLaLea GbR\",\"url\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/galalea.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/LogoSlogan.png\",\"contentUrl\":\"https:\\\/\\\/galalea.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/LogoSlogan.png\",\"width\":396,\"height\":129,\"caption\":\"GaLaLea GbR\"},\"image\":{\"@id\":\"https:\\\/\\\/galalea-lms-z10clicwzv.live-website.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"General Terms and Conditions (T) - GaLaLea Lernen","description":"The General Terms and Conditions (T) clarify all legal matters regarding registration, course booking, and the purchase of teaching materials.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/","og_locale":"en_US","og_type":"article","og_title":"General Terms and Conditions (T) - GaLaLea Lernen","og_description":"The General Terms and Conditions (T) clarify all legal matters regarding registration, course booking, and the purchase of teaching materials.","og_url":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/","og_site_name":"GaLaLea Lernen","article_modified_time":"2026-03-05T09:14:17+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/","url":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/","name":"General Terms and Conditions (T) - GaLaLea Lernen","isPartOf":{"@id":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/#website"},"datePublished":"2026-01-14T09:49:38+00:00","dateModified":"2026-03-05T09:14:17+00:00","description":"The General Terms and Conditions (T) clarify all legal matters regarding registration, course booking, and the purchase of teaching materials.","breadcrumb":{"@id":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/galalea.com\/en\/general-terms-and-conditions-t\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Start","item":"https:\/\/galalea.com\/en\/start\/"},{"@type":"ListItem","position":2,"name":"General Terms and Conditions (T)"}]},{"@type":"WebSite","@id":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/#website","url":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/","name":"GaLaLea Lernen","description":"Sprachen lernen mit Leichtigkeit","publisher":{"@id":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/#organization","name":"GaLaLea GbR","url":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/#\/schema\/logo\/image\/","url":"https:\/\/galalea.com\/wp-content\/uploads\/2026\/01\/LogoSlogan.png","contentUrl":"https:\/\/galalea.com\/wp-content\/uploads\/2026\/01\/LogoSlogan.png","width":396,"height":129,"caption":"GaLaLea GbR"},"image":{"@id":"https:\/\/galalea-lms-z10clicwzv.live-website.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/pages\/53879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/comments?post=53879"}],"version-history":[{"count":3,"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/pages\/53879\/revisions"}],"predecessor-version":[{"id":53882,"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/pages\/53879\/revisions\/53882"}],"wp:attachment":[{"href":"https:\/\/galalea.com\/en\/wp-json\/wp\/v2\/media?parent=53879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}